Dubai Times All About Dubai
Al Sharqi Shipping is an award winning logistics company with more than two decades of experience in the moving and delivering of goods. Hard work has been the key to our growth, plain and simple.
With our footprint in UAE, Pakistan and Tanzania as well as a wide network of 190+ partners throughout the globe our reach is widespread.
Employees and customers are the two strong pillars of Al Sharqi team. Our systems and working methods deploy the latest technology in the market in order to make work easier and more interesting for our employees.
With our ever increasing number of clients , we empower our team through innovative technology usage for the benefit of our customers; the goal is quality interaction. Al Sharqi has implemented the latest cloud technology which allows scalability and efficiency of work, hence making us stand out amongst other organizations.
Today, Al Sharqi is recognized as one of the leading voices of the logistics industry of Dubai. We are constantly in touch with all our customers in order to address any of their questions or concerns. Al Sharqi is continuously looking to improve our service profile as well as ways to keep our customer base satisfied.
Awards And Recognitions
- Ranked 83 among the Top 100 SMEs in Dubai as of 2015, out of more than 4500 nominated businesses.
- Awarded the Maersk Line Platinum Award for 4 consecutive years of 2012, 2013, 2014 & 2015.
- Recognized as the top business supporter with CMA-CGM for 3 consecutive years of 2013, 2014 & 2015.
- Awarded as the Top Customer of Safmarine 2011.
- Awarded as the Golden Customer of Maersk line for the year of 2011.
- Recognized for strong dedication and valuable support to Hyundai Merchant marine for the years of 2012 & 2014.
African Connection
Based in Dar Es Salaam, Al Sharqi Tanzania Limited is a subsidiary of Al Sharqi Shipping LLC Dubai and deals with consolidation and de-cosolidation of groupage cargo and BLs. Al Sharqi Tanzania merged with Shamy international to form a more stronger player in the Logistics and Supply chain Management. Situated at the same building as Shamy international with new settings and systems to accommodate the ever evolving market.
Mobile & Customer Friendly
All our operations and ERP systems are based out of the cloud. We manage all our freight shipments through a simple online dashboard, accessible to you anywhere you want. Our mobile-friendly dashboard and GPS-enabled trucks offer full visibility of your shipment in real time and provide you with the ease and convenience of having an update anywhere, anytime.
Increase Customer Service and Efficiency
Al Sharqi Help Desk is a case-based system that uses our operational SLAs to speed up resolutions and to escalate priority cases to the right individuals. This provides a knowledge base and past case history to significantly reduce the amount of errors in our operations as well as to increase the efficiency in our customer service.
Tackle New Challenges
Al Sharqi is all set to take on the next set of challenges headed to the supply chain and logistics industry. Whether they are Big Data and Data Analytics; Drones, Autonomous Vehicles , and 3D Printing; Robotics and Automation; or Blockchain, we are gearing up and are sure to evolve with them.
